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A CRM your sales team actually opens.

Most CRM projects fail on adoption, not features. If updating a deal takes eleven clicks, the truth lives in a notebook and your reports are fiction.

100%
of enquiries captured
<5
clicks to update a deal
30
day adoption review
The problem

Why this usually goes wrong.

Marketing spends lakhs generating leads that land in a shared inbox. Sales works from memory. Leadership reports on a spreadsheet updated by whoever is least busy.

We fix the plumbing first — every enquiry captured, routed and timestamped automatically — then configure a pipeline that matches how your team already sells.

CRM Software at Proofox — illustration of a CRM board with deal cards moving across stages
What's included

Everything in the engagement.

No line items discovered halfway through. This is the scope, written down before we start.

01

Pipeline design

Stages that match how deals genuinely progress, with exit criteria for each.

02

Lead capture & routing

Website, ads, WhatsApp, calls and walk-ins all captured automatically with the source intact.

03

Automation

Follow-up sequences, task creation and escalation so nothing depends on memory.

04

Integrations

Telephony, WhatsApp, email, accounting and your website wired together.

05

Reporting

Pipeline, conversion by source and rep, and revenue forecasting leadership can rely on.

06

Adoption programme

Training, a two-week hand-holding period, and an honest usage review after 30 days.

What you get

Deliverables, itemised.

  • Configured CRM with your pipeline
  • Automated capture from every channel
  • Follow-up and escalation automation
  • Integrated telephony and messaging
  • Management dashboards
  • Training and documentation
How it runs

Four phases, dated.

01

Map

Sit with the sales team and document how selling actually happens, not how the manual says it should.

02

Configure

Build the pipeline, automation and integrations around that reality.

03

Migrate

Clean and import existing data — deduplicated, with source attribution preserved.

04

Adopt

Train, support daily for two weeks, then review usage honestly and adjust.

Questions

Answered before you ask.

Which CRM do you implement?
We work with the major platforms and with self-hosted options where data residency or licence cost matters. The right choice depends on team size, integration needs and budget — we will make a recommendation with the reasoning.
Can you connect it to our ads?
Yes, and you should. Sending CRM outcomes back to Google and Meta lets the platforms optimise for qualified leads rather than cheap ones.
What about our existing data?
Audited, deduplicated and migrated with source attribution intact. Bad data migrated faithfully is still bad data, so we clean it first.
How long does implementation take?
Four to eight weeks for a typical sales team, with adoption support continuing for a month after go-live.
Next step

Tell us the number you need to move.

Send a short brief and a strategist — not a salesperson — replies within one working day with an honest read on whether we are the right fit.

Or call +91-+91+91+91+918058848888

Call +91 80588 48888