Proofox Technology Private Limited — CPaaS & Messaging Infrastructure

Omnichannel Messaging — SMS • Voice • WhatsApp

Enterprise-grade CPaaS that scales with your business — secure routing, compliance-first architecture and enterprise SLAs.

See Pricing

99.9% Uptime

DLT & TRAI Compliant

Dedicated Account Manager

Messages/month

% Uptime SLA

Enterprise Customers

Pricing

SMS — Transactional & Promotional

Volume	Rate (₹)	Unit
0 – 50,000	0.18	Per SMS
50,001 – 100,000	0.17	Per SMS
100,001+	0.15	Per SMS

GST extra
DLT & operator compliance
Delivery optimizations included

Get SMS Quote

Voice — Outbound Calling

30-second pulse billing

Volume	Rate (₹)	Unit
0 – 50,000	0.22	Per 30 sec
50,001 – 100,000	0.21	Per 30 sec
100,001+	0.20	Per 30 sec

GST extra
TRAI compliant
High-quality CLI routes

Get Voice Quote

WhatsApp — Business API

Template conversation pricing

Type	Price (₹)	Tax
Marketing	0.92	+ GST
Utility	0.15	+ GST

Platform Fees

Component	Pricing
Platform Subscription	₹12,000 / year
Agent License	1 agent included
Additional Agents	₹1,000 / agent / month

Get WhatsApp Quote

Industries We Serve

FinTech & Banking

OTP, KYC, payment alerts & fraud prevention workflows.

E-commerce & D2C

Order confirmations, delivery tracking & promotional flows.

Healthcare & Pharma

Appointment reminders, test results & care coordination.

Education & EdTech

Class alerts, fee reminders & parent communications.

Travel & Hospitality

Itinerary updates, check-ins & pre-arrival messaging.

Logistics & Delivery

Driver communication, tracking & dispatch automation.

Real Estate

Lead nurturing, visit reminders and payment follow-ups.

Insurance

Policy renewals, claim updates & onboarding flows.

NBFC & Lending

Loan status, EMI reminders & collections workflows.

Government

Citizen notifications, public service updates & crisis alerts.

SaaS & IT

Account alerts, verification and uptime notifications.

FMCG & Distribution

Salesforce alerts, distributor messaging & incentive campaigns.

Media & Entertainment

Event reminders, subscription updates & engagement pushes.

Automobile

Service scheduling, test drive reminders & after sales messaging.

Case Studies

Marketplace Seller Engagement

Automated OTPs, order & delivery updates leading to 23% drop in order failures.

23% fewer failed deliveries

Large-Scale Dispatch Automation

High-velocity message workflows with 52M messages monthly handled reliably.

52M messages / month

Rider & Delivery Optimization

Rider communication automation helped improve ETA accuracy and reduce delays.

17% faster ETA

Trust & Compliance

Certified infrastructure trusted by enterprises for mission-critical communication.

DLT Compliant

ISO Ready

PCI Secure

GDPR Aligned

What Clients Say

❝

Product Ops Lead — FinTech

"Proofox's routing engine and SLA delivery were instrumental in scaling our OTP flows."

98% delivery rate

❝

Head of Growth — E-commerce

"Reliable delivery at scale. Their onboarding team set everything up in weeks."

52M messages/month

❝

CTO — Logistics

"Driver & dispatch automation improved SLAs and reduced delivery errors."

17% ETA improvement

Why Proofox?

End-to-end onboarding

From DLT registration to API keys and integrations, we manage the implementation.

AI-driven routing

Automatic route selection and failsafes ensure best deliverability and latency.

24×7 monitoring

Real-time dashboards, alerts and escalation for mission-critical traffic.

Transparent billing

Clear invoices, usage analytics and no hidden charges.

Developer-first CPaaS Platform

REST APIs & Webhooks

Simple JSON APIs for SMS, Voice & WhatsApp. Webhooks for delivery reports & events.

SDKs & Documentation

Language SDKs and examples for rapid integration with existing systems.

Security & Compliance

Role-based access, IP whitelisting, audit trails and ISO 27001 readiness.

SLA-backed Support

Dedicated solution architects, support SLAs and integration assistance.